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Release Note

V1.10（2022-10-13）​

🚀 New Feature​

  • Map type response -- support for embedding Google Maps location cards via configured HTML. For details, see How to create FAQs?
  • Card type response (named "custom" in early versions). For details, see Gallery.
    • Add 2 preset card templates which support visual configuration in responses.
    • Unified management of preset cards and custom cards.
  • Tagging -- support automatic tagging of documents. For details, see Tagging.
    • Support 3 types of tasks: text extraction, keyword extraction and entity extraction.
    • Text extraction: currently only support documents whose Create Type is LOCAL_UPLOAD, Document Format is pdf and less than 500 characters.
    • Keyword extraction: supports automatic extraction of multiple keywords from the title or body of documents.
      • Currently, only text-based tags can be assigned values.
      • If the tag is already associated with an entity, it is recommended to use entity extraction.
    • Entity extraction: supports the extraction of entities from the title, body and keyword extraction results of a document.

💅 Optimization​

  • Refactoring of the platform menu and agent menu.
  • Optimize the search experience on the "Agents", "Role Assignment" and "Roles" pages of the platform menu -- support fuzzy English case search.
  • Link to "My account" in the top right corner of the avatar details.
  • View of product-related information in the top-right avatar details.
  • Bug fix -- licenses within expiry deleted after the platform being upgraded to an advanced version.
  • Bug fix -- error met when uploading new licenses after old ones have expired.
  • Optimize the style and experience of front-end components.
  • Optimize the version rollback policy and solve the rollback problem of fallback response.

V1.9 (2022-09-05)​

🚀 New Feature​

  • Web Widget Channel -- Supports personalised front-end styles and function settings. For details, see Web Widget.
  • Unify the session lifecycle configuration with session slicing policies in the logs. Supports viewing user conversation logs and session satisfaction feedback details by session dimension. For details, see Session Log.
  • Session-level user satisfaction -- For details, see Session Satisfaction.
  • Support English grammar error correction. For incorrect spellings, the agent will prioritise them into entity names. You can optimize the effect of the model through entity management.

💅 Optimization​

  • Rich text answer editor -- Supports uploading local images.
  • User avatar dropdown on the top right corner -- Shows the currently logged-in user's name.
  • Web Widget -- Refine the default templates, supports input box customization and debug plug-in.
  • Optimize the style and experience of front-end components.
  • Optimize the version rollback policy and solve the rollback problem of fallback response.

V1.8 (2022-08-11)​

🚀 New Feature​

  • Platform operation log, please refer to Operation Log for details.
  • Answer suggestion API for customer service. It can recommend top N Q&As according to user query, please refer to Service Answer Suggestion for details.

💅 Optimization​

  • More powerful fallback strategy to support trigger a skill, please refer to Strategy-Fallback for details.
  • Add preset entity: phone & number(integer)
  • Release the date restrictions in Monitor module. Trainer can select any date as long as the range is within 1 year.
  • Document labeling optimization
    • In cascade labels, when the upper label is multivalued, the lower's optional is the union of the upper label
    • The attribute of property is not required and can be modified by default.
    • Non mandatory labels can be deleted as null.
  • Browser Compatibility List:
    • Safari >= 11.1
    • Chrome >= 63
    • Firefox >= 67
    • Edge >= 79
  • Fix style and experience of front-end components.
  • Fix Intranet/Intranet address of Minio and front-end authentication.

V1.7.1 (2022-06-15)​

🚀 New Feature​

  • Import and export of Table, please refer to Skill Management-import/export for details.
  • Import and export of FAQs, please refer to Tables-import/export for details.
  • New API Restore Agent /chatbot/v1alpha1/agents/{agentId}:import
    • Platform has two import APIs: restore and import. restore means recovery and import means overwrite.

💅 Optimization​

  • Brand new front-end UI upgraded, replace new component libraries, navigation menus, and theme colors.
  • Searching optimization
    • During search, stemming and lemmatization are added for English queries
    • Add withRanking in request field, to deal with semantic similarity comparison in Searching
    • Optimize the English highlighting effect
  • Reconstruct "test robot" module, replace it with new APIs and UI.
  • A series of optimizations of the flow canvas, including adding select all to the operation unit emptying mode, and support create new unit by dragging
  • Upgrade Exports the specified agent API /chatbot/v1alpha1/agents/{agentId}/export:
    • Add fileType & includeResources in request field
    • Compatible with the original interface
  • Detect the uniqueness of the intent name when creating an intent
  • Fix the problem of "not greater than" and "not less than" in filter
  • Upgrade project dependencies library to fix some known high-risk vulnerabilities

V1.7 (2022-05-27)​

🚀 New Feature​

💅 Optimization​

  • Update the python dependency library version to solve some known high-risk vulnerabilities

V1.6 (2022-05-16)​

🚩 Read before upgrade​

  • Interface adjustment Mutate Skills /chatbot/v1alpha1/agents/{agentId}/skills/mutate:
    • Adjust request parameter faq, completeNode, fallbackNode, dialogTreeMeta in to skillOperation, which is incompatible with the original interface. If this interface is used, it needs to be adjusted.
  • Interface adjustment operations /chatbot/v1alpha1/agents/{agentId}/operations:
    • Adjust request parameter name of metadata&taskType. If these fields are being used, pay attention to the adjustment.
    • Add update mask
  • Interface upgrade getReply /chatbot/v1alpha1/agents/{agentId}/channels/{channelId}/environments/{environment}/getReply:
    • Non-created user can be requested and get normal reply, but will not be counted in the message log.
    • Add metadata in request field. Metadata with the same name will overwrite user attributes.
    • Add isDefaultResponse in response field, indicating whether it's a fallback response.
    • Channel_ ID field support -.

🚀 New Feature​

  • Powerful platform level permission management
    • Manage user accounts and roles on the platform
    • Manage the corresponding permissions of roles on the platform
    • After deployment, all users have all permissions by default
  • Search enumerate entity values by keyword
  • Import and export document labels in the document library (up to 10000)
  • Optimization of document labeling function
    • The document library can be configured with the view function, and the view can be configured with user permissions
    • The default value attribute can be configured for labels to reduce the labeling steps
    • Add preset label "last edited by"
    • Document & table header width can be dragged
    • Document & table supports customizing the number of items displayed per page

💅 Optimization​

  • Optimize the effect of pattern matching
  • English entity value extraction changed to case insensitive
  • Fix the problem that the version is overwritten when exporting the version
  • Fix the problem of error reporting when importing drafts, caused by entity values length exceeds limit
  • Fix the problem that an error will be reported when clearing a date type field in the document
  • Cancel word segmentation in English words and numbers

V1.5 (2022-04-02)​

🚀 New Feature​

  • Support maintain structured knowledge table on the platform
  • FAQ & flow skills support table lookup to achieve personalized responses

💅 Optimization​

  • Optimize the effect of pattern matching by improving generalization
  • Upgrade Go to V1.18

V1.4 (2022-03-04)​

🚩 Read before upgrade​

  • Interface upgrade List Entities /chatbot/v1alpha1/agents/{agentId}/entities:

    • When the entity type is not specified, enumeration, All three types of entities will be returned: enumerate entity, regular expression and preset entity.
    • It supports filtering through entity IDs to obtain one or more entity information.

  • Interface transfer Slot.

🚀 New Feature​

  • The term of validity of the license is changed to the deadline. The details are at License management

  • New features in Document. The details are at Document

    • When editing a document's property, those which labels, which are associated with entities, are able to create a new entity value.
    • Documents can be updated.
    • Copying one line of property, which can be used to quickly print property.
    • A new "allow duplicate" item is added to the property attribute.
    • Supports quick search of the document list by "document name"

  • Add a new entity disambiguation configuration item to optimize the entity extraction effect. The details are at Entity

  • Optimize the use experience of resources such as intent, slot in skills, and restrict intent to trigger only one skill when building. The details are at Skills ：

  • When the model training fails, the Task center supports displaying the details of training errors. For details, see Train & Test

  • Interface upgrade List Intents /chatbot/v1alpha1/agents/{agentId}/intents: The intent name inclusion condition is added to the search, and the search for intent information with the specified keyword in the intent name is supported.

  • Regex entity support groups and roles

  • Add Multilingualism

💅 Optimization​

  • Import and export: the reference relationship is no longer strictly required during import, and the deleted data can also be imported to reduce the error reporting of import and export.