Suggestion APIs

these suggestion APIs can be used in customization project to improve user experience.

User Input Suggestion

API Address

Return real-time semantic based input association when users are typing question.

Deatils:

• The whole intent examples in agent will be in the suggestion scope.(pattern is not involved yet)

Service Answer Suggestion

API Address

When users asking questions, API return top-N answers to the customer service for quick reply.

Deatils:

• The suggestion scope is limited to the default answer of FAQ skills, neither un-FAQ skills nor FAQ answer by table can be returned.
• topn indicates the maximum number of intents returned. value:[1-10], default:5

  When the intent triggers un-FAQ skill or fallback, it is counted in top-N but no recommended answers are returned.